Student-run help desk saves money, time

By Dayna Straehley, Education Daily® A student-run technology help desk is engaging students, teaching job skills, providing better service and faster repairs, and saving time and money for the Beekmantown (N.Y.) Central School District.

“It’s a much, much higher return on investment” to purchase parts and train student interns to perform most repairs to the district’s Chromebooks compared to sending the devices to an outside vendor for repairs or hiring more staff, said Gary Lambert, director of 21st century learning. More…

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